Customer Service
Salford, Inc. services
were created to provide both the prospective and established trailer
end-users with the information they need. Through our dealer
network of established Mac-Lander trailer outlets you can locate
the dealer nearest your location. Once you have purchased your
quality Mac-Lander trailer, customer service does not stop there. Our
trailer warranty is among the strongest
in the business. We stand behind our product.
Mac-Lander
trailers come equipped with many important features, however one
of the most crucial is the Operator's
Manual new
owners receive upon purchase. Take the time to read this easy-to-use,
comprehensive manual thoroughly. It will provide owners and
operators with maintenance procedures and
detailed instructions for safe, efficient, and trouble-free operation
of their trailers.
 Should
a brake problem arise try our Troubleshooting Guide to find the answers you need. You
will also find some very helpful knowledge that will make each outing
with your new Mac-Lander trailer a little safer. Think
Safety!!
The Mac-Lander Trailer Warranty
- Salford, Inc. warrants each new vehicle and/or
body it manufacturers to be free from defects in material
and workmanship, when used within prescribed
weight limitations, for a period of three years from
date of purchase to original purchaser. The 90-day
warranty on painted surfaces is an exception to this
policy.
- Any part or parts of a Mac-Lander commercial vehicle
and/or body subject to this warranty which our examination
discloses to our satisfaction to have been defective
in material and workmanship, when returned to
use with transportation charges prepaid, will be
replaced or repaired without charge.
- Any alterations
to a Mac-Lander unit or the installation
of any equipment, material, parts not made or
supplied by Salford, Inc., without approval of
Salford, Inc., shall void this warranty.
- The responsibility
of Salford, Inc. is limited to conditions
here expressed notwithstanding any representations
or warranties made by any other persons.
- This warranty
does not apply to any purchased components
such as — but not limited to — tires,
tubes, suspensions, axle assemblies, or any non-standard
features
or items specified by the purchaser. Furthermore,this
warranty does not expand, enlarge upon, or alter
in any way, the warranties provided by the manufacturers
of such components.
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This warranty covers only repair
or replacement of
defects and malfunctions to Salford, Inc. equipment,
material or parts outlined herein. It does not
assume any responsibility, under any circumstances,
for any additional expense or damage which occurs
AS A RESULT of a defect or malfunction.
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This express
warranty is the only warranty applicable
to Mac-Lander commercial vehicles and/or bodies and
is expressly in lieu of any warranties otherwise
implied by law — including but not limited to
implied
warranties of mechanical nature or fitness for any
particular purpose. The remedies available under this
express warranty shall be the only remedies available
to the purchaser/user with respect to defects in materials
or workmanship.
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Salford, Inc. reserves the right
to make changes in
design and changes or improvements upon its products
without incurring any obligation to make said
changes or improvements upon products previously
manufactured.
Salford, Inc.
Osceola, Iowa 50213
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